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M/S Gorkha Security Services Petitioner v. Govt. Of Nct Of Delhi & Ors. S

Delhi High Court
Oct 25, 2013
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Structured Summary of the Opinion

Factual and Procedural Background

The petitioner (M/s Gorkha Security) was awarded a one-year contract to provide security services at Shri Dada Dev Matri Avum Shishu Chiktsalaya, Dabri, New Delhi, effective from 2.9.2011 to 1.9.2012, and continued to provide services thereafter. The petitioner claims it was not paid for services rendered under the contract.

The respondents served multiple communications and notices to the petitioner (including notices dated 17.10.2011, 04.08.2012, 06.02.2013 and earlier circulars) alleging failures such as not submitting statutory documents (EPF/ESIC certificates, list of deployed workers, police verification, medical reports), not paying minimum wages or depositing statutory contributions through prescribed modes, unsatisfactory performance (absences, unmonitored entry, demands for illegal gratification), and false entries in deployment lists.

The petitioner responded to these communications with documents and explanations (communications dated 07.08.2012, 17.08.2012 and 25.04.2013), claiming compliance with Minimum Wages Act and depositing EPF/ESIC contributions, providing lists and verification for some personnel, and denying certain allegations (for example, denying double duty). The respondents issued a show-cause notice dated 06.02.2013. By an impugned order dated 11.09.2013, the respondents imposed multiple penalties on the petitioner: (1) monetary penalties (Rs. 3,000 and Rs. 41,826), (2) forfeiture of performance guarantee of Rs. 3,70,000, and (3) blacklisting the firm for four years from participating in government tenders.

The petitioner challenged the impugned order by a writ petition on grounds including lack of reference to blacklisting in the show-cause notice, denial of personal hearing, and absence of breach of the agreement.

Legal Issues Presented

  1. Whether the impugned order blacklisting the petitioner was invalid because the show-cause notice did not specifically refer to the proposed blacklisting.
  2. Whether the respondents were required to afford the petitioner a personal (oral) hearing before passing the impugned administrative order of blacklisting and imposing penalties.
  3. Whether there was any breach of the terms of the contract by the petitioner that justified the penalties and blacklisting imposed by the Competent Authority.
  4. What is the scope of judicial review in an administrative decision to blacklist a contractor where the Competent Authority has acted on contractual terms.

Arguments of the Parties

Petitioner's Arguments

  • The show-cause notice dated 06.02.2013 did not make any specific reference to the proposed blacklisting; therefore the petitioner had no opportunity to make representation specifically against blacklisting.
  • No opportunity of personal (oral) hearing was given to the petitioner before passing the impugned order.
  • There was no breach of any term of the agreement by the petitioner to justify blacklisting.

The opinion does not contain a detailed, separate account of the respondents' arguments beyond the contents of their notices and the reasoning in the impugned order as described in the factual record.

Table of Precedents Cited

Precedent Rule or Principle Cited For Application by the Court
Patel Engineering Limited v. Union of India (2012) 11 SCC 257 The State has an inherent right to enter or not enter into contract; authority to blacklist does not require statutory grant but must be exercised fairly and rationally and for legitimate purposes; no inviolable rule that a personal hearing must precede every State decision in the commercial context. The Court relied on this principle to hold that the State/Authority can blacklist a contractor and that an oral hearing is not an inviolable requirement prior to such administrative/commercial decisions; thus absence of a personal hearing was not per se fatal to the impugned order.
Union of India v. Jesus Sales Corporation, (1996) 4 SCC 69 There is no absolute rule requiring personal hearing before every decision; even quasi-judicial decisions may not always require oral hearing. The Court used this authority to support the view that the absence of a personal hearing does not automatically invalidate administrative decisions in the commercial/contractual context, when procedural fairness (audi alteram partem) is observed by other means.
Grosons Pharmaceuticals (P) Ltd. v. State of U.P. (2001) 8 SCC 604 In contractual relationships not governed by statute, the minimum requirement is observance of audi alteram partem; supplying all materials on which charges are based is not an essential requirement of that principle in such context. The Court relied on this authority to hold that providing a detailed show-cause notice satisfies the requirements of natural justice for blacklisting/debarring where the relationship is contractual and not governed by statutory rules.
DDA v. UEE Electricals Engg. (P) Ltd. (2004) 11 SCC 213 While reviewing administrative decisions courts should not act as appellate authorities substituting their own view for the executive; interference is limited unless decision is mala fide, irrational or wholly arbitrary. The Court applied this principle to decline to substitute its own view for the Competent Authority's assessment of breach and proportionality of blacklisting, holding that absent proof of mala fide or perversity, judicial interference was inappropriate.
Thermo Blow Engineers v. Delhi Development Authority (W.P.(C) No. 669/2013, decided 31.05.2013) Where there was no provision for debarring/blacklisting in the tender notice and communication made no reference to proposed debarring, such communication could not be treated as a show-cause notice for debarring. The Court distinguished that case from the present facts: here the contract expressly empowered blacklisting and the show-cause notice referred to action "as may be deemed appropriate", so Thermo Blow did not support the petitioner's challenge.
Sabharwal Medicos Pvt. Ltd. Through its Director v. Union of India (W.P(C) No. 7369/2011, decided 25.9.2013) Reiterated the proposition that the State can blacklist and must act fairly and rationally; this Court's view summarized analogous principles from the Apex Court authorities. This Court referred to its earlier view in the Sabharwal Medicos matter to frame and apply the legal standards concerning the power to blacklist and the procedural requirements (fairness, reasonableness) in the present case.

Court's Reasoning and Analysis

The Court proceeded through the following analytical steps, grounded in the material before it and the precedents cited in the opinion:

  1. Contractual terms: The Court examined the contract (NIT and formal agreement) and noted express clauses empowering the Department to impose penalties, forfeit security deposits and blacklist a contractor for specified defaults (including unsatisfactory performance and failure to meet statutory requirements). The contract also required maintenance of deployment registers, verification of antecedents, deposit of PF/ESI contributions, and disbursal of wages through electronic fund transfer, with periodic proof to be provided.
  2. Nature and content of notices: The show-cause notice and earlier communications detailed numerous alleged breaches (failure to submit documents, improper payment methods, absence from duty, complaints of illegal gratification, inaccurate employee lists, double duty, lack of authenticated proof of payment to each worker, cash payments up to May 2012). The Court noted that the show-cause notice warned that action "as may be deemed appropriate" could be taken by the Competent Authority.
  3. Whether specific mention of blacklisting was required: The Court held that given the express contractual power to blacklist and the comprehensive grounds set out in the show-cause notice, it was not necessary for the respondents to explicitly state "blacklisting" in the notice. The primary purpose of a show-cause notice is to enable the noticee to meet the grounds on which action is proposed; those grounds were fully detailed. The petitioner had prior notice of the issues through earlier communications and in any case responded without claiming ambiguity regarding the scope of the proposed action.
  4. Requirement of personal/oral hearing: Relying on authoritative decisions (Patel Engineering, Jesus Sales, Grosons), the Court observed there is no absolute rule that a personal hearing must precede every administrative or commercial decision of the State. The Court emphasized that the requirement of audi alteram partem (opportunity to be heard) was satisfied by the detailed show-cause notice and the petitioner's substantive written replies. The petitioner did not request an oral hearing in its written response.
  5. Breach and factual findings: The Competent Authority, after considering the petitioner's replies, concluded there were numerous breaches of the contract. The Court observed that some of the grievances in the notice were not even denied in the petitioner's reply. For disputed questions of fact (e.g., factual correctness of some findings), the Court noted the appropriate remedy for the petitioner would be to approach a civil court, as such factual disputes are not amenable to resolution in a writ petition contesting administrative action.
  6. Scope of judicial interference: Applying DDA v. UEE Electricals and related principles, the Court emphasized that a writ court does not sit as an appellate authority to re-evaluate the merits of an administrative decision. Judicial interference is permissible only where the administrative decision is shown to be wholly arbitrary, perverse or tainted by mala fide. The Court found no such arbitrariness or perversity in the impugned order.

Holding and Implications

Holding: The writ petition challenging the impugned administrative order is DISMISSED. The Court found no merit in the petition and declined to interfere with the Competent Authority's decision.

Direct implications and consequences:

  • The penalties and sanctions imposed by the impugned order (monetary penalties of Rs. 3,000 and Rs. 41,826; forfeiture of performance guarantee of Rs. 3,70,000; and blacklisting of the firm for four years) are upheld by the Court.
  • The Court held that the show-cause process and the petitioner's written replies satisfied the requirements of natural justice in the contractual/administrative context; absence of a separate explicit mention of blacklisting in the show-cause notice did not vitiate the process given the contractual empowerment and the notice's contents.
  • If the petitioner disputes specific factual findings recorded by the respondents, the appropriate remedy is to seek relief before a civil court to contest those factual findings; such disputes are not to be resolved in the writ petition challenging administrative action.
  • The Court did not find reason to set aside or modify the Competent Authority's decision, and therefore did not establish any new legal principle beyond applying existing precedents on the scope of the right to blacklist, procedural fairness and judicial review.

Additional procedural note from the opinion: "There shall be no orders as to costs."

Show all summary ...

JUDGMENT

V.K JAIN, J. (Oral)

The petitioner before this Court was awarded a contract to provide security services in Shri Dada Dev Matri Avum Shishu Chiktsalaya, Dabri, New Delhi - 110045, for a period of one year with effect from 2.9.2011 to 1.9.2012 The petitioner, however, continued to provide services even thereafter. The case of the petitioner is that it has not been paid for the security services provided by it in terms of the aforesaid contract.

2. Vide notice dated 4.8.2012, the respondents, referring to their earlier letter dated 17.10.2011, directed the petitioner to submit the valid EPF/ESIC certificate, list of persons deployed, along with copies of their educational certificates, police verification report and medical examination report, etc. and to make the payment of prescribed minimum wages to the workers through ECS or by cheque and deposit the ESI/PF and service tax etc. In the aforesaid notice, the respondents, inter alia, observed as under:

(i) in spite of the lapse of a long period, the petitioner had failed to submit the requisite document/information;

(ii) neither the firm is making full payment or minimum prescribed wages nor providing the statutory benefits like EPF and ESI etc. to the workmen/security guards;

(iii) the petitioner has failed to provide the complete list of workers deployed in the hospital and also appointing/suspending/transferring the personnel/security guards without any intimation to the hospital administration thereby placing the security of the hospital at a higher risk in the absence of the non-availability of credentials of the deployed security guards;

(iv) the security guards were absent from their place of duty, particularly during the nigh hours, though their presence was shown on the attendance register and sometimes the points fixed for the security check were left unattended;

(v) a number of complaints were received against the security guards alleging demanding illegal gratification in the garb of the tip/baksheesh from the relatives of the patients, who were then allowed to avail un-scheduled entry in the hospital;

(vi) the petitioner has not complied with the Circular dated 21.4.2012 and notice dated 26.6.2012 directing it to make payment through ECS from April-2012 and submit the proof thereof and submit a list of workers deployed in the hospital along with a copy of the registration of each worker;

The petitioner, was, therefore, directed to explain within seven (7) days as to why the action against it be not taken for failure to abide by the terms and conditions and also for violating the labour laws etc.

3. Vide communication dated 7.8.2012, the petitioner informed the respondents (a) that they had obtained EPF& ESIC numbers in respect of deployed security personnel and deposited their contributions towards EPF & ESIC with the concerned authorities and submitted photocopies of consolidated challans with the bills and (b) they had made payment to the workers as per the Minimum Wages Act and had also deposited the contribution of EPF & ESIC;

4. The notice dated 04.08.2012 was replied by the petitioner on 17.8.2012 and along with its reply, the petitioner submitted; (a) photocopies of bio-data in respect of deployed thirty two (32) security personnel along with police verification report, (b) list of security personnel along with their date of birth, educational qualification, addresses and EPF & ESIC numbers. The petitioner also assured that in case of any change/transfer in future, the same would be informed and that it had instructed all the security personnel not to accept any illegal gratification and not to allow any un-scheduled entry in the hospital. As regards payment through ESC/Cheque, it was stated that they had directed the personnel to open saving accounts and until such accounts are opened, they had to disburse wages to the workers in cash.

5. Vide show-cause notice dated 6.2.2013, the respondents, inter alia, noted as under:

(i) as per the terms and conditions of the agreement, it was binding upon the petitioner to make the payment of minimum wages through ECS as also to extend the other benefits to the workers and to make timely payment to the respective departments and submit proof in this regard;

(ii) the petitioner was required to maintain the day-to-day deployment register of the security guards and get the same countersigned as also to get the antecedents of the security staff verified and submit the copies of the same along with list of security personnel, which the petitioner had failed to submit;

(iii) the petitioner had failed to properly manage and provide satisfactory service;

(iv) the petitioner had failed to submit requisite documents in terms of the letter dated 17.10.2011;

(v) the petitioner had failed to submit the documents such as list of workers along with the proof of payment made to the workers through ECS/cheque, duly authenticated by the concern bank, in respect of each worker along with labour licence;

(vi) the petitioner had made the payment to the workers in cash up to May-2012;

(vii) scrutiny of documents furnished by the petitioner revealed that the list submitted by it including the names of some employees who were actually not working in the hospital and some employees were working in double duty, as against the shift of eight (8) hours which was not allowed;

(viii) the petitioner failed to submit the list of workers along with the requisite information in the prescribed performa pertaining to deposit pertaining to the deposit of the ESI contributions;

The petitioner was directed to show cause within seven(7) days as to why action be not taken against it as deem fit by the Competent Authority.

6. The show-cause notice was replied by the petitioner vide reply dated 25.4.2013 stating therein that it was following the provisions of the agreement as signed between the parties and it was maintaining the register of the security guards which was duly counter-signed by the representative of the hospital. It was further submitted in the said reply that labour licence had already been provided to the hospital and the petitioner had not engaged any workmen on double duty.

7. Vide impugned order dated 11.9.2013, the respondent imposed the following penalties upon the petitioner:

(1) A penalty of Rs. 3000/- (rupees three thousand only) under clause 27(C) of the T&C, on account of public complaints.

(2) A penalty of Rs. 41,826/- (Rupees Forty One Thousand Eight Hundred Twenty Six Only) under Clause 27(C) a.(i) on account of unsatisfactory performance and not abiding by the statutory requirements.

(3) A penalty of forfeiture of performance guarantees amounting to Rs. 3,70,000/- (rupees three lac seventy thousand only).

(4) A penalty of blacklisting the firm M/s Gorkha Security for a period of four (4) years from the date of this order, from participating the tenders in any of the department of Delhi Government/Central Government/Autonomous Body under the Government.

8. The impugned order is assailed by the learned senior counsel for the petitioner on the following grounds:

(i) the show-cause notice dated 6.2.2013 made no reference to the proposed black-listing of the petitioner and, therefore the petitioner had no opportunity to make a representation in this regard;

(ii) no opportunity of personal hearing was given to the petitioner before passing the impugned order; and

(iii) there was no ground for black-listing the petitioner since no term of the agreement was breached by it.

9. As regards, the power of the State to blacklist a person, the following view was taken by this Court in W.P(C) No. 7369/2011 Sabharwal Medicos Pvt. Ltd. Through its Director v. Union of India [decided on 25.9.2013]:

“8. It is an undisputed legal proposition that the State has an inherent right either to enter or not to enter in a contract with any person though even in such matters, it is required to act fairly, reasonably and without actuated by any mala fide. A reference in this regard may be made to the following view taken in Patel Engineering Limited v. Union of India(2012) 11 SCC 257:

“The State can decline to enter into a contractual relationship with a person or a class of persons for a legitimate purpose. The authority of State to blacklist a person is a necessary concomitant to the executive power of the State to carry on the trade or the business and making of contracts for any purpose, etc. There need not be any statutory grant of such power. The only legal limitation upon the exercise of such an authority is that State is to act fairly and rationally without in any way being arbitrary - thereby such a decision can be taken for some legitimate purpose. What is the legitimate purpose that is sought to be achieved by the State in a given case can vary depending upon various factors.

As regards oral hearing the, the following was the view taken by the Apex Court:

“Coming to the submission that R-2 ought to have given an oral hearing before the impugned order was taken, we agree with the conclusion of the High Court that there is no inviolable rule that a personal hearing of the affected party must precede every decision of the State. This Court in Union of India v. Jesus Sales Corporation, (1996) 4 SCC 69, held so even in the context of a quasi-judicial decision. We cannot, therefore, take a different opinion in the context of a commercial decision of State.”

The following view taken by the Apex Court in Grosons Pharmaceuticals (P) Ltd. v. State of U.P(2001) 8 SCC 604 is also relevant to the issue involved in these writ petitions.

“2. Learned counsel appearing for the appellant, urged that seeing the nature the seriousness of the order passed against the appellant, the respondent ought to have supplied all the materials on the basis of which the charges contained in the show cause notice were based along with show cause notice and in the absence of supply of materials, the order impugned is against the principles of natural justice. We do not find any merit in this contention. Admittedly, the appellant has only contractual relationship with the State government and the said relationship is not governed by any statutory Rules. There is no statutory rule which requires that an approved contractor cannot be blacklisted without giving an opportunity of show cause. It is true that an order blacklisting an approved contractor results in civil consequences and in such a situation in the absence of statutory rules, the only requirement of law while passing such an order was to observe the principle of audi alteram partem which is one of the fact of the principles of natural justice. The contention that it was incumbent upon the respondent to have supplied the material on the basis of which the charges against the appellant were based was not the requirement of principle of audi alteram partem. It was sufficient requirement of law that an opportunity of show cause was given to the appellant before it was blacklisted.”

As regards, scope of interference by the court in such administrative decisions, the following view was taken by this Court in the aforesaid case:

15. In DDA v. UEE Electricals Engg. (P) Ltd.(2004) 11 SCC 213, a three Judges Bench of the Apex Court held that while considering the challenge to administrative decision, the Courts will not interfere as if they are sitting in appeal over the decision. The following view taken by the Apex Court with respect to the relations between a Company and its Directors are pertinent for the purpose of the cases before this Court:

“17. Though in a legalistic sense an incorporated body like a company and its Directors are separate entities for certain purposes, in many companies they act as alter ego. For the acts of the Director, the concept of vicarious and constructive liabilities operates so far as the company is concerned. The acts of the company are done primarily through the Directors or the employees. In a case like the one at hand, the stand of respondent No. 1 - Company that even if one of its Directors has assaulted an employee of the appellant-Authority, yet it is of no consequence when deciding the tender application. The strained relationship between a contractor and the contractee can have its implications in working out the contract.

18. This is not a case where the appellant-Authority can be said to have acted in a mala fide manner or with oblique motives. If the Authority felt that in view of the background fats, it would be undesirable to accept the tender, the same is not open to judicial review in the absence of any proved mala fide or irrationality. The impugned judgment of the High Court is indefensible and is set aside. The appeal is allowed. Costs made easy.”

10. The following inter alia were the terms and conditions of the contract, as contained in the NIT, which, in terms of clause (ii) of the formal agreement dated 08.09.2011, formed part of the agreement between the parties:-

“Terms and Conditions of the Contract:

1. The security personnel provided shall be the employees of the contractor and all statutory liabilities will be paid by the contractor such as ESI, PF, Workmen's Compensation Act, etc. The list of staff going to be deployed shall be made available to the Department and if any change is required on part of the Department fresh list of staff shall be made available by the agency after each and every change.

2. The contractor shall abide by and comply with all the relevant laws and statutory requirements covered under Labour act, minimum wages and (contract labour (regulation & abolition act 1970), epf etc. with regard to the Security personnel engaged by him for works. It will be the responsibility of the contractor to provide details of manpower deployed by him. In the Department and to the Labour Department.

4. The antecedents of security staff deployed shall be got verified by the contractor from local police authority and an undertaking in this regard to be submitted to the department and department shall ensure that the contractor complies with the provisions.

10. The security staff shall not accept any gratitude or reward in any shape.

12. Under the terms of their employment agreement with the contractor the Security staff shall not do any professional or other work for reward or otherwise, either directly or indirectly, except for and on behalf of the contractor.

23. The contractor shall abide by and comply with all the relevant laws and statutory requirements covered under various laws such as Labour Act, Minimum Wages Act, Contract Labour (Regulation and Abolition) Act, EPF, ESI and various other Acts as applicable from time to time with regards to the personnel engaged by the contractor for the Department.

a. In case the contractor fails to commence/execute the work as stipulated in the agreement or unsatisfactorily performance or does not meet the statutory requirements of the contract, Department reserves the right to impose the penalty as detailed below:-

(ii) After two weeks delay principal employer reserves the right to cancel the contract and withhold the agreement and get this job be carried out preferable from other contractor(s) registered with DGR and then from open market or with other agencies if DGR registered agencies are not in a position to provide such contractor(s). The difference if any will be recovered from the defaulter contractor and also shall be blacklisted for a period of four (4) years from participating in such type of tender and his earnest money/security deposit may also be forfeited, if so warranted.

54. The contractor will have to deposit the proof of depositing employee's contribution towards PF/ESI etc. of each employee in every 3 months.

55. The contractor shall disburse the wages to its staff deployed in the Department every month through Electronic Fund Transfer to the Bank Account of the concerned employees. The proof of such EFT shall be maintained and made available for the inspection whenever required.”

11. It would thus be seen that the contract between the parties specifically empowered the respondents to blacklist the petitioner firm. Therefore, when the show-cause notice received by the petitioner expressly mentioned of such action as may be deemed appropriate by the Competent Authority, the petitioner could easily visualize that the action proposed by the Competent Authority could include blacklisting of the petitioner - firm. Considering the express terms of the contract between the parties, it was not necessary for the respondent to specifically refer to the proposed blacklisting in the show-cause notice issued to the petitioner. The purpose of show-cause notice is primarily to enable the noticee to meet the grounds on which an action is proposed against it and such grounds were fully detailed in the show-cause notice issued to the petitioner. In fact, even prior to issue of the show-cause notice, the petitioner was aware of the issues between the parties through the notice dated 04.08.2012 It would, therefore, be difficult to say that the petitioner did not know what case it had to meet while responding to the show-cause notice. In any case, the petitioner did respond to the show-cause notice without claiming the ambiguity in the said notice and, therefore, it is not open to it to assail the impugned order on the ground that there was no specific reference to the proposed blacklisting of in the said notice.

12. The learned senior counsel for the petitioner relies upon the decision of this Court in W.P (C) No. 669/2013, titled Thermo Blow Engineers v. Delhi Development Authority, decided on 31.05.2013 A perusal of the above-referred decision would show that in that case, there was no provision for debarring in the notice, whereby the quotations were invited by the respondent-DDA, but despite that, the petitioner was debarred from furthering tendering in DDA. The communication issued to the petitioner in that case made no reference to the proposed debarring/black-listing. It was in these circumstances that this Court held that the communication sent by the DDA to the petitioner cannot be interpreted to be a show-cause notice against the proposed debarring/black-listing.

13. As regards personal hearing, as noted earlier, the Hon'ble Supreme Court in Patel Engineering Limited (supra) has clearly held that there is no inviolable rule that a personal hearing of the affected party must precede every decision of the State. As stated in the Grosons Pharmaceuticals (P) Ltd. (supra), the State before passing the order of black-listing/debarring, is required to observe the principle of audi alteram partem and that requirement was duly complied with by the respondents by issuing a detailed show-cause notice to the petitioner. In any case, a perusal of the reply submitted by the petitioner to the show cause notice would show that no personal hearing was sought by the petitioner while responding to the said notice. In these circumstances, it was not obligatory for the respondent to afford an opportunity of oral hearing to the petitioner, of their own.

14. As regards, the last contention that there was no breach of the terms of the contract, I find that the Competent Authority after taking into consideration the reply submitted by the petitioner has come to the conclusion that there were numerous breaches of the terms and conditions of the agreement by the petitioner. On a perusal of the response to the show-cause notice, I find that some of the grievances of the respondents, as stated in the notice, were not even denied in the reply. If the petitioner feels that the few findings recorded by the respondents in the impugned order are factually incorrect, the appropriate remedy for the petitioner would be to approach the civil court in this regard since disputed questions of facts cannot be gone into in a writ petition.

It is primarily for the competent authority to decide, after considering the reply, if any, furnished by the noticee and taking into consideration the facts and circumstances of the case as to whether there was any breach of the terms of the contract on the part of the noticee or not and whether the acts and omissions attributed to the noticee justify blacklisting or not. The writ court cannot substitute its own view for the view of the Competent Authority and cannot interfere with such a decision unless it is shown that the decision so taken by the Competent Authority was wholly arbitrary or perverse in nature. That, however, cannot be said with respect to the conclusion drawn in the impugned order.

15. For the reasons stated hereinabove, I find no merit in the petition and the same is hereby dismissed. There shall be no orders as to costs.